Phone: (859) 987-2110
Window Hours: Monday - Friday 8:00 A.M. - 4:30 P.M.
Payment Drop Box: 24 Hour curbside payment drop off box.
Bill Due Dates:
All payments are due by the 15th of each month. Penalties will be added to the net balance on the following business day. If the 15th falls on a weekend, payment must be placed in drop box for receipt on Monday before 8:00 a.m.
Termination of Service for Non-Payment:
Payment in full must be received before 5:00 P.M. on the 26th of each month. If the 26th falls on a weekend, payment must be placed in drop box for receipt on Monday before 8:00 a.m. After cut-off, the total balance plus $30 reconnect fee must be made before 4:00pm to restore service the same business day.
City Rates
In May 2021 an ordinance was passed to adjust utility rates over a three-year period. Effective July 1, 2023 is the last phase of this adjustment. Customer rates are determined based on customer type (residential or commercial), meter sizes, and location.Beginning with the bill that is due August 15th, 2023 consumers will see the new rates.
Electric Rates
Water Rates
Sewer Rates