Phone: (859) 987-2110
Window Hours: Monday - Friday 8:00 A.M. - 4:30 P.M.
Payment Drop Box: 24 Hour curbside payment drop off box.
Bill Due Dates:
All payments are due by the 15th of each month. Penalties will be added to the net balance on the following business day. If the 15th falls on a weekend, payment must be placed in drop box for receipt on Monday before 8:00 a.m.
Termination of Service for Non-Payment:
Payment in full must be received before 5:00 P.M. on the 26th of each month. If the 26th falls on a weekend, payment must be placed in drop box for receipt on Monday before 8:00 a.m. After cut-off, the total balance plus $30 reconnect fee must be made before 4:00pm to restore service the same business day.