Quick answers to the most common resident tasks — organized by what you're trying to do, not which department handles it.
Pay
Pay my utility bill
Pay online through the City's payment portal (Paymentus). If a Pay Bill link ever takes you somewhere else, please contact the City.
Pay my bill →Report
Report a power outage
Call the 24/7 Outage Reporting Line at 866-974-2110, or view the live outage map.
View outage map →Electric Department →
Apply
Get a business license or tax form
Business license and permit applications, plus City business tax forms.
Business forms →Find
Garbage pickup
Garbage pickup is handled by Rumpke. Call Rumpke at (800) 828-8171.
