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- Pay utility billPay now → (outside website, opens in a new tab)
- Report a problem (24/7)866-974-2110 →
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Report a Problem
One number for most problems: call or text Hometown Grid at 866-974-2110. You can also call City Hall at (859) 987-2110, and staff will report it for you. For emergencies, see Emergency & After-Hours Contacts.
Send a textView outage map (outside website, opens in a new tab)
Contact Rumpke online (outside website, opens in a new tab)Holiday schedule (outside website, opens in a new tab)
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Find & Request
No tasks match your search. Try another word, or call City Hall at (859) 987-2110.
Emergency & After-Hours Contacts
- Call 911Life-threatening emergency: police, fire, or medical.
- 866-974-2110Power outage, 24/7.
- (859) 987-2100After-hours street emergencies, like fallen trees. Calls roll to Dispatch.
- (859) 953-2041After-hours Field Operations: urgent water and sewer line issues.
- (859) 987-2100, ext. 2Paris Police daytime line (not an emergency).
- Dial 711TTY/Relay service.
Can't find what you need?
City Hall, 525 High Street · Monday – Friday, 8:00 A.M. to 4:30 P.M.
